Short enough to read in one sitting, and specific enough to mean something: what the fee covers, what we owe you when the work goes wrong, what you keep if you leave, and what sits outside this service.
EVERYTHING HERE IS ALSO SAID IN PLAIN WORDS ON THE FRONT PAGE. IF THE TWO EVER DISAGREE, THIS PAGE IS THE ONE THAT GOVERNS.
You pay $399 a month for one business, plus a one-time $399 onboarding fee that pays for the week we spend learning your paperwork. It runs month to month with no minimum term, and one email ends it at the end of the month you are in.
If we get something wrong, we fix it within one business day, tell you in writing what happened, credit that month, and cover a direct cost it caused up to one month's fee. That ceiling is the whole of it, and it was written down before you paid anything.
Everything the office produces for you is yours, including a written copy of your register if you leave. Your documents and your numbers are never sold and never shared, and we will not name your business publicly without your written permission.
The service is the repeat admin work, run by us. It is not bookkeeping, tax, payroll, legal advice or a phone-answering service, and those are named again below so there is no ambiguity later.
Dayvu is a Minnesota company, and "we" and "us" below mean Dayvu. "You" means the business that hires us. These terms cover the office service described on dayvu.us, and they start when you pay the onboarding fee.
If we ever sign a separate written agreement with you, that agreement wins wherever it disagrees with this page. Nothing on this page gives away a right you have under Minnesota or federal law that cannot be given away.
On the mapping call we write down what you do by hand today, where the data lives, and which jobs you want gone first. We then build an agent for your business that works from the files, exports and logins you give us, and runs inside the rules you set: your hours, your prices, the jobs you take, and what it may decide on its own.
Anything outside those rules comes to you instead of being guessed at. Anything money-facing, and anything that leaves your business for a customer, a supplier or a public page, is read by a person before it goes out under your name. Routine sheets and scheduled pulls run unattended, because reading those is the work you hired us to remove.
You get a plain-English report every week, a live log of what ran in your own portal, and troubleshooting at any hour through that portal. We run the office on infrastructure we control, in a space of its own, so nothing of yours sits beside another business's work.
We ask for the least access the job needs. Where an export or a read-only login will do the work, that is what we use.
It does not move money. The office never pays, transfers, or releases funds, and it never holds a card or bank credential.
It is not bookkeeping, tax, payroll or accounting. We keep your sheets and your pack current, and we hand the numbers to whoever files your returns and runs your payroll. The filing and the professional judgement stay with them, and with you.
It is not legal, medical or compliance advice. Where a job touches one of those, we pull out the dates and obligations that matter and put them in front of you, and you take it to the person qualified to advise on it.
It does not answer your phone. Nothing about your phone number changes, and answering calls is a separate conversation we have honestly, including when the honest answer is no. See the questions for why that is.
It does not promise a business outcome. We promise the work described on this page, run the way described on this page. What the time you get back is worth is yours to decide.
The fee covers one business and the work we mapped on the call. If your business turns out to be genuinely bigger than the one we scoped, we say so on that call rather than in month three, and that is the only thing that moves the number. Nothing goes on an invoice you did not agree to first.
The onboarding fee is charged once and pays for the mapping call and the week we spend reading your own documents, spreadsheets and rules before the agent runs. It is the whole of the setup protection, which is why it is never waived and never discounted.
Cancel by writing to us at the address on the contact page. The service stops at the end of the month you are in, there is no charge for the month after, and there is nothing to sit out. The month in progress is not refunded, because the work in it has already run by the time you cancel.
When it stops, you keep everything the office produced for you: every file, sheet, report and pack, plus a written copy of your register, which is the record of what your documents are, what your sheets mean and what your rules were. We send those to you, and we delete what we hold within 30 days, apart from the billing records we are required to keep.
We can end it as well, with 30 days' written notice. We can end it immediately if the service is being used for something unlawful, or if the fee has gone unpaid for two months. Either way you get your files and your register, and the same 30-day deletion applies.
Tell us as soon as you spot it. Anything money-facing or outbound is already read by a person before it leaves, and anything outside the agent's rules already comes to you instead of being guessed at, so this is the third line of defence and it is meant to be the one you never need.
If something we did still lands wrong: we fix it within one business day, tell you in writing what happened and what we changed so it does not repeat, and credit that month. If it cost you money directly, we cover it up to one month's fee.
That ceiling is the whole of what we owe for anything that goes wrong with the work, for both of us. It does not apply where the law does not allow a limit, which includes fraud, wilful misconduct, and injury to a person.
Your documents, your customers' details and your numbers stay yours. We do not sell them, we do not share them outside the providers named on the privacy page, and we do not use them for anyone else's benefit. What we keep, how long we keep it, and how to have it deleted is all on that page.
We will not name your business publicly, publish a case study about it, or put you forward as a reference without your written permission. If you are happy to be named, that is a real quote in your words, not a sentence we wrote for you.
In the other direction, the register we build for your business, and the playbooks and methods we use to run the office, stay ours. You get a written copy of the register when you leave, so how your business runs does not walk out of the door with us. What you may not do is hand our playbooks or our build to another provider, or resell the office as your own service.
We run the schedule we agree with you and we keep the office up, and we do not publish a percentage uptime promise, because a small team promising four nines is a story rather than a fact. When something breaks, we tell you, we fix it, and where the fault was ours the month is credited under the promise above. Where the fault is in a third-party system you rely on, we tell you what we see and what we can work around.
We can change these terms, and we will email you at least 30 days before a material change takes effect. If you do not agree with the change, cancel before that date and the version you signed up under is the one that governs your exit. Carrying on after the date means you accept the new version.
Minnesota law governs these terms. If something goes wrong, write to us first: almost everything is a conversation, and most of it is a one-day fix. If a conversation does not settle it, we both agree to try mediation in Minnesota before either of us files a claim.
Email dayvusupport at gmail dot com, or use the contact page. It is answered around the clock, with a reply in about a minute whatever hour or day you write, holidays included. Anything that needs a decision from one of the two people who run the office reaches us, and we answer those within one business day.
Dayvu, Minnesota, USA. These terms are effective from 16 September 2026.
Two minutes on the form and we send back a one-page summary of your week: the three chores eating the most time and what we would take off first. If it is not a fit, we say so and point you somewhere better.
EMAIL ANSWERED IN ABOUT A MINUTE, ANY HOUR · YOUR SUMMARY BACK WITHIN TWO BUSINESS DAYS